Jason Lemkin, GP @ SaaStr
Most B2B companies fail to recognize and nurture unprompted advocates—like SaaStr's organic coverage of Replit (214 articles, 5.9M impressions, $0 cost)—because nothing in their stack detects it and standard responses (routing to sales, formalizing deals) kill the relationship. The playbook: detect advocates by ICP-qualified audience reach, assign a named engineer permanently, fix their problems in public, and protect their independence.
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Topics: Venture Capital & Startups · Marketing & Sales Tech
Published by Saastr · their site ↗
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