Saastr · 14 August 2026 · Operating Insight

Klaviyo’s CEO on Building at $1.5B With Agents: “Dark Factory,” Composer, and Why Every Single Employee Had to Hit L3 by June

Jason Lemkin, GP @ SaaStr

Klaviyo's CEO on how a 2,300-person e-commerce SaaS company is rebuilding its product for AI agents: the L3 autonomy mandate for all employees, Dark Factory (agents that build agents), coaching layers over base models, and API-first architecture as the default product surface.

Read the full post on Saastr ↗

Topics: AI (Horizontal) · Enterprise Software · Retail & E-commerce

Published by Saastr · their site ↗

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