G2’s 2026 AI Agents Report: Only 9% of Buyers Think Seat Pricing Is Fair, 57% Want Usage-Based, and 74% Will Shop You at Renewal

G2's 2026 survey of 1,000+ B2B buyers reveals a dramatic shift in agent pricing preferences: only 9% accept per-seat pricing while 57% demand usage-based models, 74% will shop competitors at renewal, and 46% report higher-than-expected agent costs—forcing vendors to rethink pricing strategy before 2027.

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Topics: AI (Horizontal) · Enterprise Software

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