Jason Lemkin, GP @ SaaStr
Major B2B vendors (Salesforce, HubSpot, etc.) are adding steep per-call charges for agent API access, but customers are responding by syncing data locally and routing around the meter—likely eroding the vendors' stickiness and creating a death spiral unless pricing is published, capped, or outcome-based rather than additive.
Read the full post on Saastr ↗
Topics: Enterprise Software · AI (Horizontal)
Published by Saastr · their site ↗
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